Location: 外高桥
Responsibilities:
Supporting dealers/OEM in diagnosing complex technical issues both through ASIST or the spot, prioritizing concerns in the local marker for the products of responsibility. Carrying out engine Tear Down to identify the failure root cause - Support dealers with technical enquiries through the online system and immediate field visits, for Open Marker / OEM / Captive Customers - Collate and gather information for escalation to the global support teams - To coach dealers on best practices of repair and use of the company system
Requirements:
Education to National Diploma Level or above Committed to offer an excellent level of customer support, diesel or LNG engine Attention to detail Proven track record of Technical capabilities Knowledge of the automotive industry and applications Ability to absorb new information Inquisitive nature Willing to work at unsociable hours Available to travel (20% and at short notice)
Motivated candidates please send your detailed resume in both English and Chinese and permanent contact to one of the following addresses:
Acutalent HR Consulting Co., Ltd. Room 2808, Zhao Feng Plaza, No. 1027 Changning Road, Shanghai 200050, P.R. China E-mail: acu@acutalent.com
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